Support and Policies
Customer Care
At Lush Leisure, we are dedicated to providing an exceptional beachside experience for all our guests. Whether you’re celebrating a special occasion or simply unwinding by the sea, we aim to make every moment seamless, luxurious, and memorable. From our carefully curated lounge setups, like the Petite Romance for couples or the Riviera Suite for families and small gatherings, to our attentive service, your comfort and enjoyment are our priority.
We understand that your time at the beach should be worry-free, which is why we take care of every detail. Have questions about our setups, need help customizing your booking, or require special accommodations? Our team is here to help! Contact us via email, phone, or through our website's chat feature for personalized assistance.
At Lush Leisure, we believe trust is built through transparency and care. That’s why we provide clear booking policies, flexible options, and excellent customer support. You can rest assured knowing that we are here to ensure your experience is nothing short of perfect.
Let us help you create unforgettable beach memories. Feel free to reach out anytime—we’d love to hear from you!
Partner with Us
At Lush Leisure, we believe in creating extraordinary experiences by bringing together the best the beach has to offer. We’re always open to partnerships and would gladly collaborate to include your services as part of our exclusive offerings to our guests. Whether you specialize in gourmet catering, wellness activities, live entertainment, or other unique beachside services, we’d love to explore opportunities to work together. Additionally, we’re excited to team up with influencers who share our passion for luxury and leisure to showcase unforgettable seaside moments. Let’s create something amazing—reach out to us to start the conversation!
Privacy & Safety
Privacy Policy
1.1 Information We Collect
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Personal Information: Name, contact details (email and phone number), and payment information collected during the booking process.
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Usage Information: Data related to how you interact with our website and services, such as IP addresses, browser type, and pages visited.
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Feedback: Comments, reviews, or other information you voluntarily share with us.
1.2 How We Use Your Information
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To process and confirm bookings.
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To communicate updates, confirmations, or respond to inquiries.
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To improve our website and services through data analysis.
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To comply with legal and regulatory requirements.
1.3 Sharing Your Information
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Third Parties: We may share your information with trusted service providers (e.g., payment processors or booking platforms) to fulfill your reservations.
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Legal Requirements: We may disclose information to comply with legal obligations or protect our rights.
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Marketing: We do not sell or share your information with third parties for marketing purposes without your explicit consent.
1.4 Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. Despite our efforts, no system is entirely secure, and we encourage users to report any concerns promptly.
1.5 Your Rights
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Access, correct, or delete your personal information by contacting us at relax@lushleisure.co.
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Opt-out of marketing communications using the unsubscribe link provided in our emails.
Payment Methods
- Credit / Debit Cards
- PAYPAL